ODAZZO’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days.
All orders will be fulfilled the same day. If an order is placed on a Friday, expect to receive the order in the middle of the next week. If there is a delay in your order for any reason, ODAZZO will inform you by email and will give you daily updates.
Shipping rates and delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
2500 Webster St. Unit 505
Oakland, CA 90802
Shipment confirmation and order tracking
Expect to receive a shipping confirmation upon postal scanning, which will normally happen the same day or following day of your purchase.
Customs, duties, and taxes
ODAZZO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
ODAZZO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly by emailing us at firstname.lastname@example.org. Please take pictures of all damaged goods and forward them to the email mentioned.
International Shipping Policy
ODAZZO ships products internationally. Shipment costs will be calculated upon checkout. Free shipping for purchases over $150
To return a product, please send it to ODAZZO 2500 Webster St. Unit 505 Oakland, CA 90802. ODAZZO will cover costs of shipping a return. To start the process, please email us at email@example.com and indicate that you would like to return a purchase. ODAZZO will then send a refund for the product which will include the cost of shipping. Most returns take 5-7 business days. However, rest assured that ODAZZO will make sure that you receive the customer care you deserve.