ODAZZO’s Shipping Policy

Domestic Shipping Policy

Shipment processing time

All orders are processed within 1-2 business days. 

All orders will be fulfilled the same day.  If an order is placed on a Friday, expect to receive the order in the middle of the next week.  If there is a delay in your order for any reason, ODAZZO will inform you by email and will give you daily updates.  

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment to:

ODAZZO ADDRESS:

2500 Webster St. Unit 505

Oakland, CA 90802

Shipment confirmation and order tracking

Expect to receive a shipping confirmation upon postal scanning, which will normally happen the same day or following day of your purchase. 

Customs, duties, and taxes

ODAZZO is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

ODAZZO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly by emailing us at info@odazzo.com.  Please take pictures of all damaged goods and forward them to the email mentioned.   

International Shipping Policy

ODAZZO ships products internationally.  Shipment costs will be calculated upon checkout.  Free shipping for purchases over $150 

Returns Policy

To return a product, please send it to ODAZZO 2500 Webster St. Unit 505 Oakland, CA 90802.  ODAZZO will cover costs of shipping a return.  To start the process, please email us at info@odazzo.com and indicate that you would like to return a purchase. ODAZZO will then send a refund for the product which will include the cost of shipping.  Most returns take 5-7 business days. However, rest assured that ODAZZO will make sure that you receive the customer care you deserve.